Five things you need to know about the NDIS in Queensland

The National Disability Insurance Scheme (NDIS) is the new way of providing individualised support for people with disability, their families and carers. The NDIS is the insurance that gives us all peace of mind. Disability could affect anyone and having the right support makes a big difference.

The NDIS provides eligible people a flexible, whole-of-life approach to the support needed to pursue their goals and aspirations and participate in daily life.


The Commonwealth and Queensland governments have agreed on how the NDIS will be rolled out across Queensland. In Queensland, the NDIS will be operating state-wide by July 2019. The NDIS already has early transition sites in Townsville and Charters Towers for children and young people (0-18 years) and all eligible people from Palm Island.


The NDIS is a big change and will be progressively rolled out in Queensland over three years from 1 July 2016. People will move to the NDIS at different times depending on where they live. The NDIS will be operating state-wide by July 2019.


1 July 2016 - 30 June 2017

  • Townsville

  • Mackay

  • Toowoomba

1 July 2017 - 30 June 2018

  • Ipswich

  • Bundaberg

  • Rockhampton

1 July 2018 - 30 June 2019

  • Beenleigh

  • Cairns

  • Brisbane (North and South)

  • Maryborough

  • Caboolture / Strathpine

  • Maroochydore

  • Robina

4. HOW?

The National Disability Insurance Agency is working closely with relevant Commonwealth and Queensland government departments to ensure a smooth transition to the NDIS for people with disability, their families, carers and providers.


If you currently receive disability services you will be contacted before your area transitions. If you are not currently receiving services you will be able to apply to access the Scheme when the NDIS is available in your area.

Check the information and resources available at NDIS in Queensland

Call us on 1800 800 110